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2 Second Lean Summary

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Book:  2 Second Lean: How to Grow People and Build a Fun Lean Culture Author: Paul A. Akers "A Lean strategy will always yield a simpler, safer and better product, and with happier, very involved employees." By adopting Lean thinking, one can reduce the stock and directly tackle two crucial maxims: cut waste and improve constantly. Running production in large batches requires lots of space, machinery and workforce, additionally, the means to move products around. Instead, if opted for ‘U-shaped manufacturing cells,’ each worker becomes responsible for producing only one item from start to finish. This process offers many benefits, such as, workers produce less inventory, make fewer mistakes and create less waste. One-piece production improves cash flow. The first thing that lean seeks to destroy is waste. As an organisation, your task is to eliminate it. There are eight sources of waste: Transport  (moving people, products & information), Inventory (storing parts,...
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Empowering Women...

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Women Empowerment! Such well known terminology in today's world. Each one of us may have been a part of discussion on this topic at one point or another. So, what do you think, are the women really empowered? What steps should we take for this empowerment? Is discussing the topic with peers over a cup of coffee enough? Is only government responsible for coming up with the schemes and policies to support this cause? Would that be enough? Can we as an individual do something that can support it? Too many questions, isn't it? And each of the above question can have different set of answers depending on the person's point of view. Government is doing great work for the cause; but, I feel that the Government initiatives aren't enough. And it's not that I doubt the potential of the great minds working behind the scenes to come up with the initiative. They are doing great work. But, we live in a democratic country (fortunately or unfortunately is at times a debatable q...
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Retail Case Study: Shopper's Stop- Employee Focus

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Shoppers’ Stop was started by C.L. Raheja in 1991 when organized retailing was unheard of in India. The retailer’s main focus was on the customer and to the person who attended the customer- the employee. At Shoppers’ Stop, right from the CEO to the front-end sales person, everyone was called  Customer Care Associate  This helped in boosting the self-esteem of the employees. It had specialized induction programs to groom the recruits, especially the first timers. The program included classroom training on the basics of retail, store design, store space planning, visual merchandising, selling and cashiering. This was followed by two weeks ‘mentoring’ program. Under this program they were attached to a senior in the workplace. Finally, to give the new recruits the sense of belonging, their parents were invited to breakfast to get a feel of environment at Shoppers’ Stop. In 2002, Shoppers’ Stop realised that the customer care associates were not performing up to the mar...
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